Cancellation / Refund Policy

Peak season

Peak season starts Memorial Day weekend and goes through Labor Day weekend and the week of Spring Break. A three (3) night minimum is required.  

Off season

A two (2) night minimum is required.  There is a set cleaning fee per rental.

Final payment

Final payments are required thirty (30) days before check-in. If Payment is not received timely, Frio River Escape, at their sole discretion, may cancel your reservation and no refund shall be provided.

Cancellations

25% of your total reservation is due at the time of booking. Deposits are required to complete a reservation. Cancellations made 60 days before check in will receive your deposit refund minus a 3% (of TOTAL reservation) fee . Cancellations made 30-59 days before check in will receive a 50% deposit refund plus a 3% (of TOTAL reservation) service fee. Cancellations made less than 30 days will forfeit all monies paid.

****We can not be held responsible for health issues, work schedules, or weather conditions. The weather and river conditions cannot be controlled, and refunds will not be offered.****

Come Stay With Us On The Amazing Frio River!

You Won't Regret It!

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